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Experts Support Levels | ||
---|---|---|
Standard | Extended | |
Queue based response | ✔ | ✔ |
Priority response | ✔ | |
In-depth case analyses or remote assistance sessions with the Experts team engineer |
✔ | |
Dedicated manager for the project | ✔ | |
EXPERTS Support Channels | ||
1-2 business days for response | Response within 1 business day | |
Live Chat, Skype, Phone, Social Networks (Facebook, Twitter) |
During business hours of your project manager |
Priority response during business hours of your project manager |
Meeting in your area | Our team will be glad to arrive at your place | |
COST | $0/mo | From $300/mo |